Last updated: October 17, 2026. TailyGlow operates this website as a B2B platform for wholesale and custom-manufactured pet products. This policy explains what information we collect, how we use it, and the choices you have. By using this website and submitting an inquiry, you agree to the practices described below.
Information We Collect
Information you provide: when you submit an inquiry form or contact us, we collect your name, business email, country, product interests, estimated quantities and the content of your message, plus any details you later share in email correspondence about quotations, samples or orders. Information collected automatically: like most websites, we may use cookies and similar technologies to keep the site working, remember preferences and understand how visitors use our pages.
How We Use Your Information
We use your information only to respond to your inquiries, prepare quotations, arrange samples and orders, provide customer support, and improve our website and services. We do not sell your personal information to anyone.
Sharing
We share information only when needed to operate our business — for example with hosting, email or analytics providers that process data on our behalf, or where required by law. These providers are expected to use the data only for the service they provide to us.
Data Retention and Security
We keep inquiry and order records for as long as needed to serve you and to meet legal and accounting requirements. We apply reasonable technical and organizational measures to protect your information, but no internet transmission is completely secure.
Your Rights
Depending on your location, you may have the right to access, correct, export or delete your personal data, and to object to certain processing. To make a request, contact us through the Contact page of this website and we will respond within a reasonable time.
Cookies
This site uses essential cookies required for core functions (such as security, cart and form operation) and may use analytics cookies to understand aggregate usage. You can control cookies in your browser settings; disabling essential cookies may affect site functions.
Changes and Contact
We may update this policy from time to time; the current version will always be posted on this page with its update date. Questions about this policy: please reach us via the Contact page.